jili5 Casino Terms & Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and jili5 ("jili5," "we," "us," or "our") governing your access to and use of the jili5 online gaming platform, including all games, features, promotions, and services available at jili5.org (the "Platform").

By creating an account, accessing the Platform, or using any service offered by jili5, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any additional rules or guidelines posted on the Platform.

If you do not agree to these Terms, you must immediately cease using the Platform and close your account. jili5 reserves the right to deny access to any user who does not comply with these Terms.

2 Eligibility & Age Verification

To use the jili5 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine law for participation in casino-style gambling activities.
• You must be a natural person (not a corporation, trust, or other legal entity acting on behalf of another).
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of an employee of jili5 or any of its affiliated companies.
• You must not have been previously excluded or banned from the jili5 Platform or any affiliated platform.

jili5 reserves the right to request identity verification documents at any time to confirm your age and eligibility. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

3 Account Registration

To access the full features of the jili5 Platform, you must register for an account. The following rules apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active jili5 account. Creating multiple accounts ("multi-accounting") is strictly prohibited and will result in immediate termination of all associated accounts and forfeiture of any balances.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, and contact details. Providing false information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your account credentials with any third party. jili5 will not be liable for any loss resulting from unauthorized access to your account due to your failure to maintain credential security.
• Account Verification: jili5 may require you to complete a Know Your Customer (KYC) verification process before processing withdrawals or granting access to certain features. Required documents may include a government-issued ID, proof of address, and proof of payment method ownership.
• Account Closure: You may request account closure at any time by contacting jili5 customer support. Any pending withdrawals will be processed in accordance with standard withdrawal procedures prior to closure.

4 Deposits & Withdrawals

All financial transactions on the jili5 Platform are conducted in Philippine Peso (PHP). The following terms govern deposits and withdrawals:

• Accepted Payment Methods: jili5 accepts deposits and processes withdrawals via GCash, PayMaya (Maya), and bank transfers through major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to eligible Philippine bank accounts may also be accepted.
• Minimum and Maximum Limits: Minimum deposit and withdrawal amounts apply and are displayed within the Platform's cashier section. These limits may vary by payment method and account verification status.
• Processing Times: Deposits are generally credited to your jili5 account within minutes of confirmation. Withdrawal processing times vary by payment method and may take between 1 to 5 business days. jili5 is not responsible for delays caused by third-party payment processors or banking institutions.
• Withdrawal Verification: jili5 reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawals may be delayed or withheld pending satisfactory completion of identity and payment verification.
• Currency: All account balances, deposits, and withdrawals are denominated in Philippine Peso (₱ / PHP). jili5 does not accept or process transactions in foreign currencies, cryptocurrency, or any other non-PHP payment instrument.
• Prohibited Funding Sources: You must not fund your jili5 account using funds obtained through illegal means. jili5 complies with Philippine anti-money laundering regulations and will report suspicious transactions to the appropriate authorities.

5 Bonuses & Promotions

jili5 offers various bonuses and promotional offers to eligible players. The following general terms apply to all bonuses unless otherwise specified in the individual promotion's terms:

• Wagering Requirements: All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering multiplier applicable to each bonus will be stated in the promotion's terms.
• Eligibility: Bonuses are available to eligible registered players only. jili5 reserves the right to determine eligibility at its sole discretion. Bonuses may not be available to players who have previously abused promotional offers.
• Bonus Abuse: Any attempt to exploit, manipulate, or abuse bonus offers — including but not limited to creating multiple accounts, using automated software, or engaging in low-risk betting patterns designed to clear wagering requirements — constitutes bonus abuse. jili5 reserves the right to void bonuses and associated winnings and to suspend or terminate accounts found to be engaged in bonus abuse.
• Modification and Cancellation: jili5 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Changes will not affect bonuses already claimed and in active use, except where fraud or abuse is suspected.
• Expiry: Bonuses and free spins are subject to expiry periods as stated in each promotion's specific terms. Expired bonuses and any associated winnings will be forfeited automatically.

6 Game Rules & Fair Play

jili5 offers a wide range of online casino games including slots, live dealer games, fishing games, bingo, and arcade titles. The following rules apply to all games on the Platform:

• Random Number Generation: All game outcomes on jili5 are determined by certified Random Number Generator (RNG) technology. The RNG systems used by jili5's game providers are independently tested and certified to ensure fairness and unpredictability.
• Game Malfunctions: In the event of a game malfunction, disconnection, or technical error, jili5 reserves the right to void the affected game round and return the wager to the player's account. jili5 is not liable for losses resulting from technical failures beyond its reasonable control.
• Return to Player (RTP): Each game on the jili5 Platform has a published theoretical Return to Player (RTP) percentage. RTP figures represent long-term statistical averages and do not guarantee individual session outcomes.
• Bet Limits: Minimum and maximum bet limits apply to all games. These limits are displayed within each game interface. jili5 reserves the right to adjust bet limits at any time.
• Disputed Results: In the event of a dispute regarding a game outcome, the records maintained by jili5's server logs shall be the definitive reference. Players may submit disputes to customer support within 7 days of the relevant game session.

7 Prohibited Conduct

The following conduct is strictly prohibited on the jili5 Platform. Violation of any of these prohibitions may result in immediate account suspension or termination, forfeiture of account balances, and referral to law enforcement authorities where applicable:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or its games.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Attempting to exploit software bugs, glitches, or vulnerabilities in the Platform or any game.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Providing false identity information or impersonating another person during registration or verification.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.
• Engaging in any conduct that disrupts, damages, or interferes with the Platform's normal operation.
• Attempting to reverse-engineer, decompile, or otherwise extract the source code of any part of the Platform.
• Harassing, threatening, or abusing jili5 staff, customer support agents, or other players.

8 Responsible Gaming

jili5 is committed to promoting responsible gaming and protecting vulnerable players. We provide the following tools and resources to help players maintain control over their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Once set, limits take effect immediately and can only be increased after a mandatory cooling-off period.
• Session Time Limits: Players may set maximum session durations. The Platform will display session time reminders and automatically log out players who reach their set limit.
• Self-Exclusion: Players who feel they need a break from gaming may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During self-exclusion, the player's account will be suspended and no marketing communications will be sent.
• Reality Checks: Periodic on-screen reminders of time spent and amounts wagered are available to all players.
• Account Closure: Players may permanently close their accounts at any time by contacting customer support.

jili5 strictly enforces the 21+ age requirement and will immediately suspend any account found to be operated by a person under the legal gambling age. We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.

9 Intellectual Property

All content on the jili5 Platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, video, and the overall design and layout of the Platform — is the exclusive property of jili5 or its licensors and is protected by applicable intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes.
• You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of jili5.
• The jili5 name, logo, and all related marks are trademarks of jili5. You must not use these marks in any manner that could cause confusion or that disparages jili5.
• Any feedback, suggestions, or ideas you submit to jili5 regarding the Platform may be used by jili5 without any obligation to compensate you.

10 Limitation of Liability

To the fullest extent permitted by applicable law, jili5 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical malfunctions, disconnections, or errors.
• Unauthorized access to your account resulting from your failure to maintain credential security.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
• Interruptions to Platform availability due to maintenance, technical issues, or circumstances beyond jili5's reasonable control.
• Any loss or damage arising from your reliance on information provided on the Platform.

jili5's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jili5 account in the 30 days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. jili5 makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

11 Privacy & Data

jili5 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding your data at jili5:

• Your personal data is collected for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improving the Platform experience.
• jili5 does not sell your personal data to third parties for marketing purposes.
• Your data may be shared with regulatory authorities, law enforcement agencies, and payment processors as required by law or as necessary to operate the Platform.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal and regulatory retention requirements.

12 Amendments to These Terms

jili5 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jili5 will notify registered players via email or an in-Platform notification at least 7 days before the changes take effect, where reasonably practicable.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.

The most current version of these Terms will always be available on this page. We recommend reviewing these Terms periodically to stay informed of any updates.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and jili5, we encourage you to first contact our customer support team to seek an informal resolution. Most issues can be resolved quickly and amicably through direct communication.

If an informal resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jili5 support team. Our customer support is available 24 hours a day, 7 days a week.

You may reach us by email at: [email protected]

Please include your registered account username and a clear description of your query or concern when contacting us. We aim to respond to all inquiries within 24 hours.

Effective Date: These Terms and Conditions are effective as of May 2026 and supersede all prior versions.